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Privacy Policy

Introduction

The protection of the privacy and individual rights of our customers, when you visit our website plays a crucial role in facilitating the safe use of our offers. When you visit mycloset4u.gr, personal data is collected, processed and used. With this data protection information, we want to emphasize our commitment to managing your data in a secure and reliable manner and to clarify how we use our customers' personal data. We comply with the provisions of data protection legislation.


Competent legal entity

Responsible legal entity in the light of the legislation for the protection of personal data is the company with the name "MYCLOSET", based in Katerini, 6 Kyprou Street, PC 60100, Tax Identification Number 081774981 and Ar.G.E.M.I. 052647448000. 

For any question or request please send an email to info@mycloset4u.gr.


What is personal data?

Personal data is information that can be attributed to you personally. These include, for example, information such as name, address, e-mail address and telephone number. 

In addition, during each visit to our website, further data is automatically collected for technical reasons, such as the IP address provided by the Internet access provider on your computer to connect to the Internet, or information about the website from which you visited our offer, or in relation to the internet browser used by you (technical information). This technical information may, in individual cases, constitute personal data. As a general rule, we use technical data, however, only to the extent necessary for technical reasons, for the operation and protection of our website against attacks and abuse, as well as in a pseudonymous or anonymous form for statistical purposes.


How we use your personal data

We collect, process and use your personal data, especially when you visit mycloset4u.gr, when you register at mycloset4u.gr, or log in to an existing customer account, or when you order products at mycloset4u.gr. We use your data only in accordance with the applicable legal provisions and this privacy policy, as well as with your consent, as the case may be. In many cases, data is also used only in pseudonymous or anonymous form.


Visit to mycloset4u.gr


Logs

When you visit the pages of mycloset4u.gr, the following data, as a rule, will be stored for technical reasons in the so-called log files:

 - The IP address (Internet Protocol address) of the access computer

 - the website from which you visit us (recommendation)

 - our websites that you visit

 the date and duration of the visit

 browser type and browser settings

 - operating system


The data will be stored for a maximum of 30 days as a technical precaution to protect data processing systems against unauthorized access.


Use of cookies

We use the so-called cookies on our websites. Cookies are text files that allow us to make your visit to our website as comfortable as possible. This includes, for example, the default settings for our website presentation or shopping cart features, as well as the possibility of a single subscription, so you only need to sign up for our website once, even when you want to use the offers products of our partners. Cookies contain a clear combination of letters / digits that identifies the browser you are using. These cookies are temporarily stored on your computer and are transmitted only to our server when you visit our website. We mainly use period cookies, which are not stored on your hard disk and are deleted when the browser is closed or after longer periods of inactivity. Only for the purchase you choose and for the "Remember me" function a permanent cookie will be stored, which will expire within 90 days from your last visit to mycloset4u.gr.

You can view and delete cookies stored on your computer, and control how cookies are generally handled through your web browser settings. You can get more information on this topic from the manufacturer or through your web browser's "Help" feature. Please note that the functions of mycloset4u.gr may be restricted or not available, if you do not allow cookies. 


Use Google Analytics 

The Website uses Google Analytics, an online analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files stored on your computer, to help the website analyze how the user uses it. The information extracted by the cookie about your use of the Website will generally be transmitted and stored by Google on servers in the USA. Your IP address will be truncated by Google, but only within the EU Member States or other Contracting Parties to the European Economic Community Agreement. Only in exceptional cases is the full IP address sent and shortened by Google servers in the USA. On behalf of the Website Provider, Google will use this information to evaluate your use of the Website, to compile site activity reports for site administrators, and to provide other site activity related services. and internet use on the website provider. Google does not associate the IP address transmitted by your browser with any other information in its possession. You can refuse the use of cookies by selecting the corresponding settings in your browser. You can further prevent the collection and use of data by Google (cookies and IP) by downloading and installing the available browser add-on via the following link: https://tools.google.

For information on Google Analytics terms of use and data protection, visit the following pages:

https://www.google.com/analytics/terms/us.html

https://policies.google.com/?hl=en-GB


We use Google Analytics to evaluate data from the Double-Click cookie for statistical purposes. You can disable the use of this cookie with the help of Ads Manager by logging in to the following link: https://www.google.com/settings/ads/onweb/?hl=en.

We also use Google Double-Click Display tags to support online advertising and to analyze your use of our site. These tags are not used to transmit personal data to Google Double-Click. Details of the management of your data by Google Double-Click, the use and deactivation of the relevant cookies can be found in the data protection policy of Double-Click: https://support.google.com/adsense/answer/2839090?hl= en.

We also use Google Remarketing, a Google advertising service that allows previous visitors to the site to receive targeted advertising. Uses repeat marketing between devices with Google AdWords and DoubleClick. If you agree to Google linking your web history and navigation history to your Google Account, Google uses information from your Google Account along with Google Analytics data to personalize your ad and to create targeted ad group items for repeaters between devices. As a Google user, you can format your ad settings and turn off personal ads in My Account. Additionally, you can block data processing from Google,

We use the Facebook Advertising platform, a Facebook advertising service according to which previous visitors of the website can receive targeted advertising in relation to the pages visited on mycloset4u.gr in the services of the Facebook company such as Facebook, Instagram, Facebook Messenger. Uses repetitive marketing between devices. If you agree to Facebook processing and storing your data for advertising purposes then Facebook links your web history and navigation history to your Facebook account to personalize the ad and to create targeted group items for repeat advertising between devices . As a Facebook user, you can format your ad settings and turn off the ad criteria you want in "Settings" and "Ad Preferences". Additionally, you can block Facebook data processing by specifying which of the information you provide be used for advertising purposes here: https://www.facebook.com/ads/preferences/


Registration, connection and order

When you register and log in or place an order or when you are logged in and attempt to place an order but do not complete it, we collect, process and use the personal data and information you provide to us within the framework of applicable personal data protection legislation character. We may use the details of the products and services when you try to order, in order to contact you with the details that you provided to us during your registration, in which case you provide us with your consent. The information we request from you, in order to make the services you need feasible, are marked as mandatory fields in the forms. Other information is optional. For the conclusion and execution of the contracts, we request, where appropriate, contact information such as name, delivery and pricing address, and payment method information of your choice. In addition, we use your data to maintain our customer database so that only relevant data is stored there. In order to avoid typing errors and to ensure that the items you have ordered have actually been received by you, we check that the address you have entered is written in a complete and accurate manner. so that only relevant data is stored there. In order to avoid typing errors and to ensure that the items you have ordered have actually been received by you, we check that the address you have entered is written in a complete and accurate manner. so that only relevant data is stored there. In order to avoid typing errors and to ensure that the items you have ordered have actually been received by you, we check that the address you have entered is written in a complete and accurate manner.


Transmission of information of the product range mycloset4u.gr and special promotions and other updates

We use your data to transmit the information you have ordered or attempted to order from the product range and for other promotions from mycloset4u.gr to the email address provided by you. You can turn off this email feature at any time.

In addition, we may send you information about our goods and services to the email address provided by you during a purchase, even without your prior consent. You can object to receiving these emails at any time, free of charge, except for the costs of transmitting the email according to the usual charges from the providers.

We want you to enjoy reading our emails. Therefore, we try to include only information that you may be interested in. Therefore, we measure and store in your user profile the percentage of open messages and clicks, ie if and when you open our emails, what is the content of the emails when you click, and why and why our emails may not have been delivered. We may also use this data for statistical purposes.

Some informative announcements that are necessary for the execution of the contract and the operation of mycloset4u.gr, for example regarding services (eg confirmation of registration, information from the customer service department) or with a package that is subject to charges ( eg order confirmation, contract documents, payment processing) can not be deactivated. These notifications will be sent to the contact information provided by you.


Difference

We store and use your data when you contact us by phone, email or through our contact form, or when you would like to send us information in any other way and therefore forward your data to us for the purpose this. 

In addition, we store and use personal data and technical information, to the extent that this is necessary to prevent or prosecute abuse or other illegal behavior on our website, e.g. to maintain data security in the event of attacks on our computer systems. Finally, we store and use your data to the extent that we are legally obliged to do so, for example in the light of a formal directive or a judicial or other decision of the Authorities, as well as to safeguard our rights and claims, as well as to legal defense.


To whom do we transmit your personal data?

When transmitting your personal data, we always ensure the highest possible level of security. Therefore, your data will only be passed on to service providers and partner companies, which have been carefully selected and contracted in advance. In addition, your data is only transmitted to bodies located within the European Economic Area and are therefore subject to strict EU data protection legislation, or to those who are committed to complying with relevant security standards.


Transmission to service providers

Regarding the work of mycloset4u.gr and for the execution of the contracts, various service providers operate for us, e.g. for central IT services or the hosting of mycloset4u.gr, for the payment and delivery of the products, or for the installation of material, to which we transmit the necessary data (eg name, address) for the fulfillment of their duties. 

Some of these companies work with us as external data processing partners, and therefore use the data provided only in accordance with our guidelines. Therefore, we have entered into agreements with these companies regarding the taking of security measures and the monitoring of these measures on a regular basis. 

In contrast to external data processing, we transmit data to third parties in relation to the execution of contracts in the following cases:

For the delivery of goods to transport companies and postal service companies, as defined by the placement of the order.

For the payment of goods to the payment service providers that you specify when placing the order. In case of payment by credit card, it is made through the payment server service provider to the Bank. In case of payment via PayPal, it is made and processed by the company PayPal (Europe) S.àr.l. etCie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg, no. commercial register: RCS Luxembourg B 118 349. In case of payment via electronic bank deposit, it is carried out and processed by the Banking Institution of your choice, namely: Citibank, National Bank of Greece SA, Alpha Bank SA, Eurobank Ergasias SA, Piraeus Bank SA and any other systemic or non-systemic bank which is not included by name herein.

During the payment process, we do not record or store payment information in this transaction, such as credit card numbers or other bank or other information. You provide this information directly to your respective payment service provider only.


Transmission to third parties

Finally, we transmit your data within the framework of the application of existing data protection laws to third parties or to official authorities, if we are legally obliged to do so by formal instruction or court order, or we have the right to do so, for example, because this is necessary for the prosecution of criminal offenses, or for the protection and enforcement of our rights and requirements.


Data Security

The security of your personal data is a high priority for us. Therefore, we protect your data, which is stored with us through technical and organizational measures to effectively prevent loss or misuse by third parties. In particular, our employees, who process personal data, are committed to maintaining confidentiality. 


Your rights

You have the legal right to be informed about your personal data stored with us, as well as to request correction or deletion. You can request that the customer service send you all the information we have about you as well as make a request for deletion where in the written communication you will receive clear information about your requests. The data that we have to store due to legal, institutional or contractual obligations for the preservation of commercial documents will be locked instead of deleted, in order to prevent their use for other purposes.


Consent, right of objection

To the extent that we use data for a purpose which, in accordance with the law, requires your consent, we will always ask for your express permission and link your license in accordance with the data protection provisions. A one-time license may be revoked at any time, resulting in future and / or you may object to future uses of your data for advertising, market research and opinion purposes. Please understand that enforcing your objection / revocation of consent may take some time for technical reasons and that you may continue to receive notifications from us in the meantime. 

For the purposes of revoking your consent or objection, a simple notification is sufficient. For this purpose, you can use the following contact details free of charge, except for the costs of your connection provider: 

By email: info@mycloset4u.gr To the extent that you receive information from us via email, you can even more easily by clicking on the link included in the email.


Social Networking Button

We offer you the so-called social plugins of various social networks (eg the "I like" Facebook button) on our website. The integration of these plugins is implemented through facebook.com. 

If you are a member of a social network and you click on the relevant social plugin, the social network provider may be able to link your site visit information to your network profile data. Therefore, please contact the social media providers you use for information about these features. Learn about your browser settings individually in relation to how you can manage cookies and web beacons. You can get this information from your browser builder. In addition,


Link to other companies' websites

Mycloset4u.gr may contain links to the websites of other companies. We are not responsible for the data protection measures for external websites that you may access through these links. Please be aware of the protection of your data on these external websites.


Modifications to this Privacy Information

We always want to present to our customers attractive product offers and therefore, to constantly adapt the range of our products to the wishes of our customers. Therefore, it may be necessary to update and modify this data protection update. We therefore recommend that you keep up to date with any changes to this page on a regular basis. To the extent that such modifications may affect your consent, we will inform you of this separately.

If you receive information from us via email, you can even more easily pause it by clicking on the link in the email following the instructions.